EW
Emelia W
1 reviews | Active since Mar 2015
13 May 2020, 11:43
Fnb and Vodacom
I have trying to cancel a prepaid contract for months with Vodacom. They don't respond neither can you get through to their call centre. I even tried to reverse the debitorder with Fnb but to no avail. What must I do. I am s pensioner and it is not like I have money lying around. Please what must I do???
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Vodacom's replyOfficial
13 May 2020, 12:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2020, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team