1 reviews | Active since Nov 2016
Flippen Irritated and Digusted
<p>I'm truely digusted by the service I'm getting irriated and bare in mind that this is my second complaint for the same thing, yet I have never been contacted, I have to be on your asses to sort out your PROBLEMS! My account was suspend last month and a payment of the overdue amount was paid and guess what it's still not reflecting, I sent in POP last week on Friday and guess what? it's not still not reflecting and no one can pick it up! How is that my problem? The POP was sent in last week on Friday, how long does it ****ing take for you guys to allocate a payment?? I'm getting sick of this cause now, when the account is reconnected, I have to pay a admin fee, which is to my charge, this is complete bull****! I want my account reconnected and note that if I had any further thoughts of upgrading this account, there are none, I won't! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Yeah sure, you have always said you wil make contact with me, but I still haven't received any call.
I have sent a email to Zanele Songo also with all the POP's, still no reply. My line is still suspended due to your problems.
Yeah sure, you have always said you wil make contact with me, but I still haven't received any call.
I have sent a email to Zanele Songo also with all the POP's, still no reply. My line is still suspended due to your problems.
As per telephonic discussion,problem resolved.
Regards
FM
As per telephonic discussion,problem resolved.
Regards
FM
Hi there
I received a message from you guys stating that i still owe R125, meaning that my payment still hasn't been allocated, which means my account will be suspended again, my proof payment (bank statement) was sent to Morena and Sanele. How long will i have to go though this problem??
Hi there
I received a message from you guys stating that i still owe R125, meaning that my payment still hasn't been allocated, which means my account will be suspended again, my proof payment (bank statement) was sent to Morena and Sanele. How long will i have to go though this problem??
