nK
nashita K

1 reviews | Active since Mar 2017

30 Mar 2017, 12:57

Flippen disgusted with this service!!!

<p>I dont want to go into much detail. </p> <p>Having the call put down on me whilst awaiting an answer from the agent is Despicable... I will not metion the agents name for all to see. I do however want this to be dealt with accordingly. </p> <p>Please listen to the call and revert back to me.</p> <p> </p> <p>This is HONESTLY the worst service i have EVER received.</p> <p>It seems they havent received proper training and do not prioritise customer service.</p> <p>Please cancel my contract as I want to do a Service Provider swop ASAP.</p> <p> </p> <p>Thanks </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply30 Mar 2017, 13:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team