DR
Dion R
1 reviews | Active since Oct 2011
22 Jul 2021, 09:19
Flex.vodacom.co.za
I always used my browser without any problems. However suddenly this vodacom flex (http://flex.vodacom.co.za/err/zerod-web/p/zerod-home/#/splash404) is taking overmy browser to the extent that I can't browse at all!!! And there is no way to disable it. Please help? The handset has an MTN sim card.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
22 Jul 2021, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Jul 2021, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Jul 2021, 11:55Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that the Vodacom flex page will appear should there be no data available for connections on a Vodacom sim. Should this be an issue on your MTN sim, kindly try the following:
- Clear cache and browsing history- Switch off/On device- Remove the sim from device- Do a software update on the device
Should this not fix your issue, kindly consult your network provided, or alternatively visit a Vodacom shop for further assistance.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that the Vodacom flex page will appear should there be no data available for connections on a Vodacom sim. Should this be an issue on your MTN sim, kindly try the following:
- Clear cache and browsing history- Switch off/On device- Remove the sim from device- Do a software update on the device
Should this not fix your issue, kindly consult your network provided, or alternatively visit a Vodacom shop for further assistance.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Jul 2021, 11:55
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that the Vodacom flex page will appear should there be no data available for connections on a Vodacom sim. Should this be an issue on your MTN sim, kindly try the following:
- Clear cache and browsing history- Switch off/On device- Remove the sim from device- Do a software update on the device
Should this not fix your issue, kindly consult your network provided, or alternatively visit a Vodacom shop for further assistance.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that the Vodacom flex page will appear should there be no data available for connections on a Vodacom sim. Should this be an issue on your MTN sim, kindly try the following:
- Clear cache and browsing history- Switch off/On device- Remove the sim from device- Do a software update on the device
Should this not fix your issue, kindly consult your network provided, or alternatively visit a Vodacom shop for further assistance.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
DR
Dion R's updateReviewer Update
22 Jul 2021, 12:30HI Thanks for the feedback, however, I tried suggested fixes above and this did not resolve the issue. I still get redirected to (http://flex.vodacom.co.za/err/zerod-web/p/zerod-home/#/splash404). I am on MTN network, with sufficient data and airtime. How did a Vodacom application appear on my phone? And on top of that I am on my home Wi-fi, and not using data on my phone. Please advise
DR
Dion R's update22 Jul 2021, 12:30
Reviewer Update
HI Thanks for the feedback, however, I tried suggested fixes above and this did not resolve the issue. I still get redirected to (http://flex.vodacom.co.za/err/zerod-web/p/zerod-home/#/splash404). I am on MTN network, with sufficient data and airtime. How did a Vodacom application appear on my phone? And on top of that I am on my home Wi-fi, and not using data on my phone. Please advise
DR
Dion R's updateReviewer Update
22 Jul 2021, 12:31Just to note my home Wi-Fi is on Vodacom, please can one of your consultants call me. Thanks
DR
Dion R's update22 Jul 2021, 12:31
Reviewer Update
Just to note my home Wi-Fi is on Vodacom, please can one of your consultants call me. Thanks