Flawed Vodacom As Usual.

May you kindly explain why my airtime gets used up when my data is finished and to top it off, this shake for prizes keeps on having errors whilst the pay version doesn't reverse the money deducted from the airtime. Are you ever going to get anything right even after the competition commission intervened. I think telkom is calling my name. And this useless robot thing on your app for queries, save costs but not at our displeasure.