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Zimasa T
1 reviews | Active since Mar 2015
12 Jan 2020, 09:16
Flawed billing system and horrible customer service and care
Vodacom responded to my review, which I posted on 07 January 2020. On the 8th they said a consultant would contact me. To-date no contact has been made.
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Vodacom's replyOfficial
12 Jan 2020, 12:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2020, 12:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Zimasa T's updateReviewer Update
12 Jan 2020, 14:05I trust that a Consultant will indeed contact me, as at this stage I can' make out if this is automated response to Vodacom customers' complaints and dissatisfaction notices.
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Zimasa T's update12 Jan 2020, 14:05
Reviewer Update
I trust that a Consultant will indeed contact me, as at this stage I can' make out if this is automated response to Vodacom customers' complaints and dissatisfaction notices.