GS
Graham S
1 reviews | Active since Feb 2019
30 Jul 2019, 16:51
f**K**G SHOCKING VODACOM SERVICE!!!
AGAIN!!!! VODACOM IS DOWN IN FISH HOEK, CAPE TOWN...THIS IS HAPPENING REGULARLY NOW....AT ENORMOUS COST TO BUSINESS...DOES VODACOM INTEND 'REIMBURSING' PEOPLE FOR LOSSES SEEMS THEY CAN'T MAINTAIN A 'STABLE' NETWORK???? FIRE THE TECHNICAL DIRECTOR/ WHOEVER AND PUT A COMPETENT PERSON IN PLACE.! I get told with the 'online chat' via my laptop..." I must phone customer care on the 082135 number....TWITS!!!...do you not understand that I cannot even make that call without signal???!!! I know the standard response is gong to be their generic message about apologies and a consultant will call you....AND HOW THE F**K WILL THEY GET HOLD OF ME WITHOUT ANY SIGNAL ON MY PHONE???? WHAT IDIOTS!
Helpful (0)
Replies (3)0
Replies (3)GS
Graham S's updateReviewer Update
30 Jul 2019, 17:20AND...TRY CLICKING ON ANY LINK ON THEIR WEBSITE (Like Support Forums/ Tech Support etc....ALL OF THEM...I complained about that yesterday too with a consultant who called me...YOU WOULD THINK THEY TAKE NOTE OF SOMETHING LIKE THAT...BUT NOT!!!!...AS LONG AS THEY CAN KEEP RIPPING YOU OFF...THEY HAPPY!!...F**K CUSTOMER SERVICE!!!)...NOT A SINGLE link works!!!....even more reason for the 'Technical Director' to be FIRED...instead of sitting on a 'kushy' salary and has NO IDEA what is actually going on out there in his EMPLOYERS BUSINESS...things he/ she is paid a FORTUNE to be in charge of....FIRE HIM/HER!!!
GS
Graham S's update30 Jul 2019, 17:20
Reviewer Update
AND...TRY CLICKING ON ANY LINK ON THEIR WEBSITE (Like Support Forums/ Tech Support etc....ALL OF THEM...I complained about that yesterday too with a consultant who called me...YOU WOULD THINK THEY TAKE NOTE OF SOMETHING LIKE THAT...BUT NOT!!!!...AS LONG AS THEY CAN KEEP RIPPING YOU OFF...THEY HAPPY!!...F**K CUSTOMER SERVICE!!!)...NOT A SINGLE link works!!!....even more reason for the 'Technical Director' to be FIRED...instead of sitting on a 'kushy' salary and has NO IDEA what is actually going on out there in his EMPLOYERS BUSINESS...things he/ she is paid a FORTUNE to be in charge of....FIRE HIM/HER!!!
Vodacom's replyOfficial
31 Jul 2019, 11:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2019, 11:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
02 Aug 2019, 19:35Dear Customer
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
As per our discussion, your query is now resolved.
Regards,
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
As per our discussion, your query is now resolved.
Regards,
Vodacom Consumer Website Team.
Vodacom's reply02 Aug 2019, 19:35
Official
Dear Customer
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
As per our discussion, your query is now resolved.
Regards,
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
As per our discussion, your query is now resolved.
Regards,
Vodacom Consumer Website Team.