SL
Selina L
1 reviews | Active since Jul 2022
04 Jul 2022, 13:42
F**KED UP SERVICE FROM VODACOM ONLINE!!!!
Useless service from Vodacom!!!!! Firstly the did not give me a Sim card with the contract and wanted me to use my private line. They debited me after I canceled the contract with them and now they want me to be responsible for getting the corrier to come collect the router. They canceled my private number and now I have to get a new line. My number was *** and have been using it for years now. Now I lost my number, I don't have data or airtime. Come take your router, I am tired of calling your servicing department
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Vodacom's replyOfficial
04 Jul 2022, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2022, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Selina L's updateReviewer Update
06 Jul 2022, 12:01Please advise as to when I will get my R300 back because I have already canceled my contract. I'm still waiting for someone to call me back even now.!!! I don't know where you got that reference number because I still have the router with me! Come collect your router please because this is disgusting. This is the reference number I got when I canceled the contract. REF***. I WANT MY MONEY BACK BEGKRE I ESCALATE THIS MATTER. MY ID NUMBER IS ***.. I was dealing with elite mobile.
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Selina L's update06 Jul 2022, 12:01
Reviewer Update
Please advise as to when I will get my R300 back because I have already canceled my contract. I'm still waiting for someone to call me back even now.!!! I don't know where you got that reference number because I still have the router with me! Come collect your router please because this is disgusting. This is the reference number I got when I canceled the contract. REF***. I WANT MY MONEY BACK BEGKRE I ESCALATE THIS MATTER. MY ID NUMBER IS ***.. I was dealing with elite mobile.