EM
Ernest M
1 reviews | Active since Mar 2020
13 Apr 2021, 16:16
Fixing my mom's IPhone 6
It's been 3 months now and my moms phone hasn't been fixed or swapped for a new one yet she is paying the monthly installment without on phone, Vodacom employees take the phone claiming to ix it but it's been going back and forth which is unacceptable, yet their debit orders do not miss a month when vodacom wants it's money for the contract. This is really unacceptable and really needs to be fixed ASAP
Her contact details are ***
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Vodacom's replyOfficial
13 Apr 2021, 21:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2021, 21:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team