1 reviews | Active since Jun 2014
Fixed Contract Amounts Fluctuate
Good Morning, I would like to find out how a signed contract with fixed amounts can fluctuate and be different every month. Not one month goes by and the amount on my contract for all 4 numbers are ever the same. I thought signed a contract with a fixed amount with the deal that was taken out the amount should stay the same, considering i did sign a 24 month contract. This has been going on for sometime now and i just cant handle this anymore. Just as a person thinks all is good with Vodacom something else comes up. Please have a look into this as i will not be paying amounts that i should not have to be.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Aileen,
Please note feedback has been emailed.
Regards,
Cassandra
Best regards,
Dear Aileen,
Please note feedback has been emailed.
Regards,
Cassandra
Best regards,
