QS
Quintin S
1 reviews | Active since Nov 2020
19 Nov 2020, 09:35
Fix your system to prevent registration to unwanted "services".
https://www.vodacom.co.za/vodacom/services/add-to-bill You cam add these "Services" to your bill but you can't remove it from your account management. Fix this. I just got registered for a 3rd one of these and I did NOT request any of these.
Been a lifelong Vodacom customer, but this is beyond ****my.
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Vodacom's replyOfficial
19 Nov 2020, 11:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2020, 11:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team