FIX YOUR BUSINESS PROCESSES !!!!

We did some renovations at our home and requested Vodacom to move our Fibre router within the same room just to another wall. They completed the move with some headaches but it was completed non the less. Now with our first invoice after the relocation, they messed up our billing and our normal subscription of R849 is now R1598.41 for the month of October. If i did not happen to stumble upon this accidentality on the Vodacom Website and called to have this resolved before the debit order went through. Every month I need to double check something that you guys are messing up and overcharging my account !!!!!!!!!!!!! This pattern of incompetence seems to be more frequent than anyone would expect !!! YOU GUYS SUCK !!!!!