ND
Nyvrem D
1 reviews | Active since Jul 2011
23 Jan 2025, 14:40
Fix the problem and ignore the solution
I have spent a ridiculous amount of time trying to get my credit card information updated. That has now been resolved
I AM STILL WAITING FOR WHAT ONE IS SUPPOSED TO DO TO AVOID SIMILAR FUTURE FIASCOS WHEN ONE'S CREDIT CARD HAS CHANGED!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Jan 2025, 08:15 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Jan 2025, 08:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Jan 2025, 10:36 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that you may contact Vodacom Customer Care on 082135 OR Subscriber Collection on *** to avoid this in future.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply24 Jan 2025, 10:36
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that you may contact Vodacom Customer Care on 082135 OR Subscriber Collection on *** to avoid this in future.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,