Fix the problem

I have problem .I installed a new fibre line almost 2 months back via vuma(they are the company who has to install the fibre line from the pole outside to the house.they also supply the router. )my isp is vodacom. So i forgot to pay my prepaid account with vodacom last month and they suspended the account. So now when i tried to pay the quick pay site that i have to use doesn't let me through.i went to pep and shoprite(same result).after not getting the payment done i started calling vodacom's help center. They started sending me links to pay but still nothing goes through. Then they told me the problem is with vuma. I called vuma who tells me the problem is with my isp(vodacom).then i call back .and another agent tries to help but nothing gets done.My internet is off for 3 weeks now and I'm tired of fighting with Vodacom and vuma. I'm on the phone everyday since my internet was suspended but NOTHING gets done about it.