AJ
Angela Jo-anne

1 reviews | Active since Jul 2021

07 Oct 2024, 05:33

FIX MY VODAPAY WALLET AS WELL AS YOUR PATHETIC ********* PRACTICES NOW!!!!

I honestly don't know what's going on with Vodacom but judging by they thread of complaints below, it's seems as though ever since they were named leading network in the industry they have lost all values & ethics ....

I would like you guys to please allocate the lousy R20 that I eft'd into my vodapay wallet last week Thursday but close of business today!!! I have queried with your chat support on Friday & as expected I was informed exactly as your scripted T&C's state that it takes 2-4 working days which is ****en ridiculous for a stupid R20 so I don't care about whatever apologies are following this complaint .... Just **** credit my vodapay wallet, as your company has already wasted 5 days today of my time (which is disgustingly disrespectful, inconvenient & arrogantly inconsiderate) ..... I honestly don't see Vodacom keeping up to the reputation that's preceded infact just damn fix the slack & work on plenty of areas that need improvement

0
Replies (1)
Vodacom
Vodacom's reply07 Oct 2024, 07:46
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team