1 reviews | Active since Sept 2016
Fix my account please
I have phoned regarding this and still I have the same problem this month. The contract I recently upgraded to was advertised for R799 a month. However I am paying over a R1000 for it. I need this fixed by next month as this was not the agreement.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Bernadine,
As per our recent conversation,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Kindly note the invoices I have read out, emailed and explained including your proposed invoices that will be printed next month.
You have mentioned that you understand the billing.
Warm regards,
Shad
Best regards,
Dear Bernadine,
As per our recent conversation,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Kindly note the invoices I have read out, emailed and explained including your proposed invoices that will be printed next month.
You have mentioned that you understand the billing.
Warm regards,
Shad
Best regards,