KM
Khanyie M

1 reviews | Active since Jan 2014

09 May 2021, 14:11

Fix due date of fiber invoices!!

I have asked Vodacom before to correct the due date on my fiber invoices, and they won’t!! E.g, the statement says fiber is from 01 May to 31May but their due date says 30 June which is wrong cause in the past my invoices for the current month would always be last day of the month, because if I don’t pay by the 7th of the following month then I’ll be listed as not having paid the account on time or having my accounts suspended, please fix my invoices!!!!

0
Replies (3)
Vodacom
Vodacom's reply09 May 2021, 19:39
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
KM
Khanyie M's update11 May 2021, 14:11
Reviewer Update
No one has contacted me yet!! I neee the invoice to be correct ASAP please!!!!
KM
Khanyie M's update12 May 2021, 13:27
Reviewer Update
IM STILL WAITING TO BE CONTACTED!!