1 reviews | Active since Feb 2019
Five Star rating for Vodacom's Pathetic customer service!
I signed up for Vodacom Fibre on 06 July 2022 & confirmed an installation booking for 29 July 2022.I took a day off work to be at home for the installation which did not happen as there was a no show.I called Vodacom 3 times on the day but was given silly excuses & promises to provide feedback but none recieved.On 01 Aug-22 I get a call from Vodacom fibre confirming another date for the installation being 04 Aug-22.Again I requested to work from home to accommodate & yet again a no show. I escalated to their call center & customer care & I'm still waiting for feedback! What a useless service provider, they should be ashamed of providing such pathetic service! I will be going back to my old service provider even if I have to live with LTE.
