1 reviews | Active since Dec 2013
first excellent service from Samantha Lee Langevel
I have received such bad service from Vodacom as a service provider and in the process have been exposed to a range of call centre personnel that was really *********** to a manager that thought he owned Vodacom and gave privileges by providing service we as clientele pay for.<br> <br> Today I sat in utter amazement at the excellent call centre etiquette and personal investment provided by Samantha Lee Langeveldt, as she assisted in getting a debit order re-instated, and provided excellent service and advise on how to get the best out of my top up plan. I can only commend this lady with highest praises and hope this gets to her line manager. <br> <br> In fact, if Vodacom cared to mould all their call centre's staff behavior on Me Langeveldt's example, I am sure you would never have an unhappy customer pushed to screaming levels.<br> <br> May every Vodacom Customer be exposed to Samantha Lee's call centre assistance at least once... She made my day.
Thank you for your posting.
We are glad to hear that Samantha assisted you in such an efficient and effective manner.
We will forward this matter to Samantha and her line manager for the necessary recognition.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
We are glad to hear that Samantha assisted you in such an efficient and effective manner.
We will forward this matter to Samantha and her line manager for the necessary recognition.
Kind regards
Vodacom Consumer Website Team
