1 reviews | Active since Sept 2020
Firite ensurance claim
Last year in November 2019 my son took his phone to Vodacom in Middelburg. They told him see that he is not the account holder they cant help him. As I’m working offs**** we never thought that something would happen and I never gave anyone authorities to do claims on my behalf. In January we took the bus from Cape town to Bloemfontein where my son was pick pocket and he lost the phone when we got on the bus in CPT We laid a case in Bloemfontein at the police station. I called Vodacom and the gave me an ITC Number:#### Case Number CAS####, IMEI: ####. The IMEI number I got from Vodacom I only recently found out not to be the number for the device claimed for. Since then I'm still waiting for respond from Vodacom & Finrite Insurance. When I call finrite they tell me that I need to speak to vodacom or they waiting for vodacom to call them regards to my claim
I've been a layal customer for over 10years and never had problems withe regards to service from u, but now I feel different towards u. As I'm still struggling to get my handset fixed threw Finrite insurance who's collecting payments from me while the handset is at your repair center in Canal Walk Cpt.
I've been a layal customer for over 10years and never had problems withe regards to service from u, but now I feel different towards u. As I'm still struggling to get my handset fixed threw Finrite insurance who's collecting payments from me while the handset is at your repair center in Canal Walk Cpt.