IT
Ina T
1 reviews | Active since Nov 2021
15 Jun 2022, 13:02
FIRBRE OFFLINE
The turn around time is terrible, If your fibre don't work they log a ticket, no one can tell you who this is going to be assigned to. No manager is available to talk to you, no one phones you back. They will want their payment at the end of the month and the customer must struggle to get this resolved. By this afternoon I lost 4 days already and tomorrow is a public holiday?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 Jun 2022, 14:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2022, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team