NM
Neo M
1 reviews | Active since May 2018
13 Oct 2021, 20:34
Finrite/Vodacom insurance
Vodacom refused to cancel my insurance and debited me R399 every month for 4 months. Now finally canceled and I requested refund of the unauthorized premiums, now they refuse to give me back my money and say they will give me just R120. Vodacom Finrite is a big ****.
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Vodacom's replyOfficial
14 Oct 2021, 07:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Oct 2021, 07:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team