SO
Sandy O

1 reviews | Active since Mar 2019

05 Mar 2019, 15:07

Finrite insurance is bad

I can't believe the service from Vodacom insurance. I was on the Phone for 4 hours trying to get hold of them. I was ****** of my phone a week ago and i have never claimed in 15years. Finrite you are a Very bad Service provider. Your Call center agents are rude and unprofessional. I am canceling my Services with you. Am so angry ?

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Replies (1)
Vodacom
Vodacom's reply05 Mar 2019, 15:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team