LK
Lebo K
1 reviews | Active since Apr 2019
09 Apr 2019, 09:38
Finrite
My account was debited twice for March so I called in to ask so to my surprise I was told that the device I insured doesn’t even exist so where does my monthly debits being allocated to ? I’ve been calling since the 26th of March till to date with no assistant or what so ever. I’ve been forwarding them with proof of the emails I had previously sent when I purchased the device but I still I haven’t received any assistance.
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Vodacom's replyOfficial
09 Apr 2019, 11:11 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Apr 2019, 11:11
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,