Finished with Vodacom! And my friends and family too! Had enough!

I gave a one-star rating because I had to - but they do not even deserve one star! I've been with VC over 10 years. Had multiple contracts and prepaid with them. Have an excellent credit record. Yesterday I tried to take out an extra line. (Already have 1 line of R98) Wanted to move my prepaid number to a contract. This was done at Game at Clearwater. I was told I was declined because I have too many lines! What a joke! Eventually, they contacted the Aquisition department. The lady at Game had to send them the application form and my bank statement and ID. They then complained that the ID she sent through is not clear enough. They can see my face, numbers everything but not the "Code of Arms" - seriously. The lady at Game was just as shocked as I am. She eventually copied the ID to make it darker. Then they saw the Code of Arms but not the face! After all of this, they told her again that I have too many lines.

This is ridiculous. I have worked for MTN for 8 years myself. I know the industry. I am so livid at the moment. I am definitely going to move my prepaid number away from VC and as soon as I can the contract I currently have. I am in Marketing myself and is going to make sure, my friends and family get rid of their Vodacom Contracts. I honestly cannot believe that a company declines a person with good standing and high credit record by saying too many lines! It is a joke!