CR
Candice R

1 reviews | Active since May 2019

29 Mar 2021, 17:20

Find a reliable fiber partner. Vodacom ain't it

Since the 18th March I have waited on vodacom to do something...... In fact anything I've had 1 phone call and nothing further. Oh I have called and have been informed someone will contact me. But know for sure I will be expected to pay my bill. Have since signed with another provider and intend canceling multiple services with vodacom. If it's fibre and service you want find a reliable provider. Vodacom can't offer that

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Replies (1)
Vodacom
Vodacom's reply30 Mar 2021, 06:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team