Financial Loss due to Vodacom

I have written a report about Vodacom in December and got a mail back that they willl attend to my complaint.<br> Up to today I got a few responses from Paul Macpherson(Senior Forensic) with no answers.I have mailed Paul and the Customer service helpdesk over 20 times and see they have blocked all my mails.<br> My previous complaint were due to the huge financial loss I suffered due to the ********** activities on my account in September 2015.I have given up hope and asked Vodacom to cancel my contract ( I *** / 5 ) with no avail.They have billed me for the last 3 months for a contract not in use which I asked to be cancelled due to the negligence on Vodacom's side.This have fallen on to deaf ears and nobody at Vodacom wants to assist me or own up for these activities on my account. <br> <br> I have never received such bad service in my life and they just don't care about their customers.The only steps for me to take from here is the launch a suit against Vodacom for all the money I have lost.All they had to do was to cancel my agreement with no penalties and refund the money I spent on a dormant contract.