BS
Brenda S
1 reviews | Active since Jul 2018
15 May 2025, 02:42
Financial abuse and Unfair treatment from Vodacom
In 2024 May I wrote so many reviews here because Vodacom was refusing to cancel my contract after so many attempts, finally I got an sms saying it had been cancelled guess what I received an email from their attorneys yesterday saying I have been handed over .Meaning they **** to me when they said the account was closed. What have you become? Why are you abusing me so much , why can’t you leave me alone . I paid you in full . I don’t want to do business with you . Someone please sort out this mess . I am tired of being abused by Vodacom .
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Replies (1)Vodacom's replyOfficial
15 May 2025, 07:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 May 2025, 07:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
