BS
Brenda S

1 reviews | Active since Jul 2018

15 May 2025, 02:42

Financial abuse and Unfair treatment from Vodacom

In 2024 May I wrote so many reviews here because Vodacom was refusing to cancel my contract after so many attempts, finally I got an sms saying it had been cancelled guess what I received an email from their attorneys yesterday saying I have been handed over .Meaning they **** to me when they said the account was closed. What have you become? Why are you abusing me so much , why can’t you leave me alone . I paid you in full . I don’t want to do business with you . Someone please sort out this mess . I am tired of being abused by Vodacom .

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Replies (1)
Vodacom
Vodacom's reply15 May 2025, 07:57
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team