Finally someone that actually knows what they doing

<p>I have been trying for over a month to get a letter from Vodacom stating that the account taken out in my name in 2015 was a ***** case and that I do not owe Vodacom anything. I have spent over 8 hours on the phone being transferred from department to department, and promised on two separate occasions by the accounts department that they would send the said letter. I have also send several emails to numerous departments with no response to date. </p> <p>But a took a trip from Durban up to Vodacom Wodaworld in Joburg, and the help of Tsepho Ngakane to finally get through to the one person that was able to help me, Thank you Philisiwe from subscriber collections for being the one person in Vodacom thus far that actually knows what they are talking about and was able to help me. </p>