1 reviews | Active since Sept 2013

15 Jan 2018, 23:34

Finally some great service Mujahid

I just got off the phone with Mujahid Fredericks who works for an outsourced company (Merchants) servicing Vodacom clients. My word, this guy was a breath of fresh air. His service ethic was underpinned by a genuine care to resolve my query, so much so that he solved some others as well. He was attentive, sincere, accurate, knowledgeable and efficient and he is an absolute credit to his organisation. I hope he gets the recognition he so richly deserves!!! Thank you sincerely for your assistance Mujahid!!!

0
Replies (2)
Vodacom
Vodacom's reply16 Jan 2018, 06:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Jan 2018, 08:07
Official

Good Day

Thank you for this posting. I will make sure that this gesture of gratitude is sent to the relevant Manager / Supervisor.

Regards

Dc