1 reviews | Active since Jul 2025
Finally free from Vodacom
I'm here with an update about my case with Vodacom and is has finally been resolved, thanks to my relentless desire for justice and to the National Consumer Commission. After many failed attempts to get vodacom to cancel my contract as per our agreement I went to the National Consumer Commission and they resolved my case and ordered vodacom to cancel, they were blocked from debting from my account, were told not to touch my credit record and were told to refund all the money they debited from the date they were supposed to cancel my account initially. After nearly a month of them not refunding to my money I threatened with legal action, then miraculously the money came into my account. All the best to those dealing with these ****** it's going to be a long and rocky road if you can't stand up to them. And thanks to Hello Peter for the platform.
Best regards,
Best regards,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom Consumer Website Team
Best regards,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom Consumer Website Team
Best regards,
