NvdM
Natalie van der Merwe
1 reviews | Active since Jul 2015
23 Jul 2015, 13:50
Finally - A Vodacom Worker with Consistency
Ms Candice Petersen from Vodacom's telephonic customer care was an absolute pleasure. She called the same day I sent a complaint, assisted me with every inquiry and concern I had. Sadly, those around her that had responsibilities (the individual responsible for emailing me in regards to my device's whereabouts and completion of repairs) failed her rather pathetically, but due to Ms Petersen's calm, understanding tone and caring nature towards me as a stakeholder to Vodacom, has me sure I'll renew my Vodacom contract in September. Thank you Ms Petersen, Vodacom is lucky to have you.
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Replies (1)Vodacom's replyOfficial
24 Jul 2015, 11:52Hello Honest Corp Comm,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Yunus line management for reward & recognition.
Warm regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Yunus line management for reward & recognition.
Warm regards
Consumer Website Team
Vodacom's reply24 Jul 2015, 11:52
Official
Hello Honest Corp Comm,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Yunus line management for reward & recognition.
Warm regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Yunus line management for reward & recognition.
Warm regards
Consumer Website Team
