Final Straw - no more Vodacom

After 27 years with Vodacom, I am unable to move forward with this excuse of a telecoms vendor.

After an unauthorised contract upgrade by an ************ / *********** sales agent, I was charged to buy myself out of this contract. On top of this, I have now been overcharged to the tune of ~R3360 and had my account suspended twice! My credit record is down the toilet due to this excuse of a company registering late-payment entries for refusing to pay for their incompetence.