1 reviews | Active since Jun 2013
FINAL NOTICE: Contract term expired- Vodacom unable to cancel despite proof of written acceptance and notice to cancel.
In August 2021, I contacted Vodacom to complete the cancellation of my contract, which had already expired. I received a notification/notifications that the contract would be canceled and that ain would receive a confirmation SMS and email with the exact date of cancellation. I have had no confirmation from Vodacom and despite all efforts to date; I have still not been successful in canceling the contract in question. I have in desperation canceled the monthly debit order, since I am not prepared to continue with a contract that had expired mand which I had confirmed previously. I trust the responsible person/s at Vodacom will now finally confirm communication with Vodacom, and ensure the cancellation of the contract. I await URGENT feedback from Vodacom at my email address ***
