Filthy marketing campaign. Tried to mislead me with new data package.

<p>I pay my mom's cellphone contract. Any changes, she first communicates with me.</p> <p> </p> <p>Vodacom calls her & informs her she is using alot of data (which is correct). She agrees.</p> <p>Vodacom tells her that they can reduce her data costs. She likes & asks more info.</p> <p>They will place her (See how they chose their words) on a cheaper data package where she gets more data yet pays less, which will then reduce her costs. She asks the kind lady to phone me as I pay her contract.</p> <p> </p> <p>The kind lady phones me & informs me of how she can assist us since we are overspending on our bill.</p> <p>I like & ask more info. She makes reference to our account & the use thereof (Which is correct information aswell, thus she must be from Vodacom). As I agree & am willing to for this change in data package, she informs me that she will also supply us with a tablet (iPad like device). This is the stage where things sound too good to be true. </p> <p>I ask her If we will be opening up a new contract to get all these benifits.</p> <p>She replies "No, this is an additional service to our contract".</p> <p>I ask her again, If this is a new 24 month contract that we will be signing.</p> <p>She replies that it is an "Add on service".</p> <p>I (not so kindly) inform her that I feel she has misled my mom & myself into signing a 24 month contract which she sold as an "advisory package change". She immediately steps back & says: "Oh so you are not interested. Ok thank you so much & have a great day". And hangs up.</p> <p> </p> <p>Someone else that has not got experience would have been taken advantage of. Someone who might not be able to afford one, but hey, your call is recorded & the client did in fact agree. And its much better just paying the R100 as well as their current contract in a month than going to court. Plus, legal costs is not something everyone has. So Vodacom will win.</p> <p> </p> <p>Dear Vodacom, I am now Telkom Mobile. Their service level sucks, but never have they **** to me or my friends who have been with them for some time.</p>