1 reviews | Active since Nov 2011
fictitious charges
<p>My cell bill is normally around R2500 a month. all sims capped data and calls are capped too.</p> <p>they passed a charge through on my account of R10400. call centre cannot see or say why.</p> <p>this is theft!! not even incompetence.</p> <p>vodacom must refund the amount and the time and call costs it takes to sort out their mistake</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Elton,
I hope I improved your Vodacom experience.
Regards,
Cassandra
Best regards,
Dear Elton,
I hope I improved your Vodacom experience.
Regards,
Cassandra
Best regards,
