NM
Naledi M
1 reviews | Active since Jul 2019
18 Aug 2020, 15:01
FIBRE worst customer service feedback
Been trying to get my Fibre relocation done, since 9 June, it's mid August and still no one has even called to ask for a installation date.. All the call Centre consultants say they will follow up and call me back, but no one does. I have to keep calling and following up with the same pointless feedback
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Vodacom's replyOfficial
19 Aug 2020, 09:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Aug 2020, 09:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team