Fibre without connection for the past two weeks without assistance from every consultant I have spoken . “An assigned technician will call you “ this is what I have been told for the past 2weeks !!!

Second week without any assistance from the Vodacom or nokia technicians regarding fibre which has no connection. I have been calling for assistance for the past 2 weeks but I’m always told that a nokia technician has been assigned to my issue and I should expect their call. There is no urgency whatsoever, seems as if no one is willing to assist . I have never received any call from any technician. The dishonesty and unprofessionalism of vodacom consultants is beyond disgusting. I find myself having to buy data even though I have paid for fibre which shouldn’t be the case.I’m beyond numb to this whole situation now . Vodacom should never ever be an option!