YL
Yolanda L
1 reviews | Active since Apr 2022
06 Dec 2022, 06:18
Fibre Vodacom
Someone tampered with the fibre box outside our house on the 25thNov, after reporting it, we told them what the issue is and that we need a technician. Everyday we have to follow up, we have even send photos and they keep on telling us it was escalated. The 6thDec today and we still don't know when the technician is coming. They are useless!
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Vodacom's replyOfficial
06 Dec 2022, 10:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Dec 2022, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team