jI
jason I
1 reviews | Active since Feb 2013
01 Sept 2021, 13:21
Fibre Vodacom
Hi there. Just really pathetic service from this company. An issue we had 3 months ago which was supposed to be fixed has caused our Fibre line to once again to be switched off. Pathetic Vodacom. Work has to again be stopped because of their incompetence.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
01 Sept 2021, 13:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Sept 2021, 13:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Sept 2021, 16:13Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we made contact with the account holder. As per the account holder, she is busy with the relevant teams to get her query resolved.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we made contact with the account holder. As per the account holder, she is busy with the relevant teams to get her query resolved.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Sept 2021, 16:13
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we made contact with the account holder. As per the account holder, she is busy with the relevant teams to get her query resolved.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we made contact with the account holder. As per the account holder, she is busy with the relevant teams to get her query resolved.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
jI
jason I's updateReviewer Update
03 Sept 2021, 11:37This issue remains unresolved.4 months later and every month for 4 months a week is lost on work. Please, this is pathetic. My details are *** If this is not fixed by today I will terminate this pathetic service
jI
jason I's update03 Sept 2021, 11:37
Reviewer Update
This issue remains unresolved.4 months later and every month for 4 months a week is lost on work. Please, this is pathetic. My details are *** If this is not fixed by today I will terminate this pathetic service
jI
jason I's updateReviewer Update
03 Sept 2021, 11:38And please don't refer me to 4 other people. It's time and money consuming.
jI
jason I's update03 Sept 2021, 11:38
Reviewer Update
And please don't refer me to 4 other people. It's time and money consuming.