CN
Craig N
1 reviews | Active since Feb 2019
21 Feb 2019, 13:33
Fibre to the home - Useless Customer Service.
6 Escalations 15 follow ups endless broken promises of "we will call you back' fibre installed in wrong premises
After all these lies and empty promises, all i can say is, DO NOT USE VODACOM. the only way to get a response worth anything, is to leave a hellopeter review.
Vodacom should invest in Customer Service. I understand how Kenneth Makate feels.
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Vodacom's replyOfficial
21 Feb 2019, 13:34 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Feb 2019, 13:34
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team