FIBRE TO THE HOME NOT SORTED!

I do not even know where to begin with this. I enquired with Vodacom on how to go about on getting FTTH. Sales lady advised that she will include a ****le as I advised her that I work from home and needed to be connected 24/7, to my surprise that was not included. I called so many times with consultants promising to get their managers to call me, they gave me their whatsapp numbers and email addresses, which they dont bother responding when you text them.

On Monday morning I called in crying as I had received an email from HR stating that if I do not sort out my connectivity issues, they will have to let me go. I forwarded the same email to Vodacom, still nothing was done, instead all the tickets that the consultants create, are just closed by senior management without investigating the issue.

Please come and collect your router, I cannot deal with such incompetence!