1 reviews | Active since Aug 2012
Fibre technical call centre not answering
My fiber seems to be down and the only means of getting technical support is to phone the caal centre. After phoning and waiting for around 25min and 30 min on two calls, I was only answered to be disconnected. Vodacom should really make an effort to make these waiting periods shorter and secondly actually answer the pgone when you finalwget through
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Andre
As discussed, this matter has been resolved and connectivity restored.
Regards,
RJ
Hi Andre
As discussed, this matter has been resolved and connectivity restored.
Regards,
RJ