TP
Theresa P
1 reviews | Active since Mar 2020
14 Aug 2020, 22:52
FIBRE SUCKS - DON'T DO IT
I cannot begin to express my utter dismay with the ridiculously awful lack of service delivery re fibre. Good heavens. **************** of our hard-earned money! Disgusted is an understatement
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Replies (2)
Vodacom's replyOfficial
15 Aug 2020, 11:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Aug 2020, 11:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Sept 2020, 17:34Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, kindly note that your query is currently being addressed by the Fibre Department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply02 Sept 2020, 17:34
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, kindly note that your query is currently being addressed by the Fibre Department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,