DC
Dylan Cooke-Tonnesen

1 reviews | Active since Oct 2015

05 Oct 2021, 17:54

Fibre still not activated!

No one is helping me. I just keep hearing my request has been escalated.

My fibre is still not activated. If it’s not activated by tomorrow I want to cancel all my contracts!

I want my fibre please. I have been waiting since 1 October

0
Replies (2)
Vodacom
Vodacom's reply06 Oct 2021, 07:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DC
Dylan Cooke-Tonnesen's update26 Oct 2021, 13:18
Reviewer Update
Thanks Vodcom we are up and running after almost a month of back and forth but Neo was a star