SU
Stephan U
1 reviews | Active since Nov 2016
28 Dec 2023, 20:55
Fibre speeds disappointing
Slow fibre speeds reported 10 days ago and to date problem has not been solved only being told it is on hand with the department but nothing more and i am paying for a full month for 500 mb line but speeds are not close to 100mb. Is it required do dig up the fibre cable under the ocean?
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Vodacom's replyOfficial
29 Dec 2023, 07:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2023, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team