NR
Natalie R

1 reviews | Active since Jul 2020

01 Jul 2020, 17:41

Fibre service pathetic

Pathetic service from fiber service forms was submitted a month ago still waiting for relocation of line. You are causing me not to be able to do my studies or write my exams. I am still paying for my fiber as I am an existing client. No service from you or your managers that it was escalated to

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Replies (1)
Vodacom
Vodacom's reply02 Jul 2020, 07:11
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team