jK
jennilee K
1 reviews | Active since Jan 2013
17 Aug 2026, 21:07
Fibre service gone down
Fibre off again. Happened last week for 6 days and now again Sms says it's loadshedding. There is no loadshedding.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
18 Aug 2026, 08:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2026, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Aug 2026, 14:52Dear Customer
Please be advised that we are currently experiencing a network outage in JOHANNESBURG on portions of the Vumatel network infrastructure which may affect your connectivity. We apologise for the inconvenience and would like to reassure you that our technicians are working around the clock to urgently resolve this issue.
Regards,
Consumer Website Team
Please be advised that we are currently experiencing a network outage in JOHANNESBURG on portions of the Vumatel network infrastructure which may affect your connectivity. We apologise for the inconvenience and would like to reassure you that our technicians are working around the clock to urgently resolve this issue.
Regards,
Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2026, 14:52
Official
Dear Customer
Please be advised that we are currently experiencing a network outage in JOHANNESBURG on portions of the Vumatel network infrastructure which may affect your connectivity. We apologise for the inconvenience and would like to reassure you that our technicians are working around the clock to urgently resolve this issue.
Regards,
Consumer Website Team
Please be advised that we are currently experiencing a network outage in JOHANNESBURG on portions of the Vumatel network infrastructure which may affect your connectivity. We apologise for the inconvenience and would like to reassure you that our technicians are working around the clock to urgently resolve this issue.
Regards,
Consumer Website Team
Best regards,
jK
jennilee K's updateReviewer Update
18 Aug 2026, 21:09RE: Vodacom SR*** - My internet service is down
You closed this as resolved but it's not. Fibre not working
You closed this as resolved but it's not. Fibre not working
jK
jennilee K's update18 Aug 2026, 21:09
Reviewer Update
RE: Vodacom SR*** - My internet service is down
You closed this as resolved but it's not. Fibre not working
You closed this as resolved but it's not. Fibre not working