Fibre Router Delivery

I app**** for fibre on Tuesday, 24 February 2026, and was informed that I would receive the router within 3 to 5 working days. On Monday, 2 March, I received a message stating that my router would be delivered on Tuesday, 3 March. I even took leave from work to ensure I was available for the delivery. Unfortunately, no one arrived that day. On 4 March, I sent an email to follow up, but I received no response. I then called your support line and was told that someone would get back to me. To date, no one has contacted me. Do you understand how important fibre connectivity is to consumers? I rely on it not only for work but also for home use, including TV. It is unacceptable that a delivery should take 10 days or more. I previously used Metro Fibre, and their service was excellent. I truly regret giving Vodacom a chance, as this experience has been extremely disappointing and reflects poor service. I request urgent assistance in resolving this matter if its not resolved by today i am taking up with other providers that value their customers.