Fibre repairs take way toooooo long!
Outages not being sorted for over two weeks, and we have to keep paying! Come on Vodacom, you should be better than this!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
31 Oct 2022, 10:34 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Oct 2022, 10:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
31 Oct 2022, 13:15Dona various times, and yet, about 5 people in our street are still off. Your tech was there on Saturday, and stated everyone should be up and running, and then he disappeared without fixing the problem!
Pushing everyone to report again and again and again, is a copout from taking responsibility.
Pushing everyone to report again and again and again, is a copout from taking responsibility.
's update31 Oct 2022, 13:15
Reviewer Update
Dona various times, and yet, about 5 people in our street are still off. Your tech was there on Saturday, and stated everyone should be up and running, and then he disappeared without fixing the problem!
Pushing everyone to report again and again and again, is a copout from taking responsibility.
Pushing everyone to report again and again and again, is a copout from taking responsibility.